I installed the web importer in Firefox (ver 57.0.1, for Mac). The addon installs successfully and displays the icon. When I click the icon to upload the paper displayed in the webpage of interest, a Sign In pops up and after clicking on SignIn icon, the window disappears and nothing happens. I use the NoScript blocker but I whitelisted all Mendeley/Elsevier products. Any idea if this is a problem on my end or on the Plugin itself?
Thanks
SG
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Web Plugin does not login Firefox
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Web Importer no more working on http://ieeexplore.ieee.org/?
Dear Sir,
Mendeley Importer is no more working on the IEEExplore using Chrome v63 on MacOS 10.13.1. Is it a known issue because it used to work.
Thanks.
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Bibliography
I don't know how to create my bibliografy from URL. Anybody knows??
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Search results different in desktop to online
Hi
When I do a search from within Mendeley desktop and compare to the same search on my online library I get far more search results in the desktop version. The online search only returns articles where the search terms are in the article titles whereas the desktop search returns articles where the search terms are mentioned anywhere in the article.
Is there a way to get the online search tool to look through the entire content rather than just the article titles? I find the results in the desktop search are much better but need to run searches while away from my PC and using the online library.
Thanks
Paul
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Exporting PDFs from Mendeley Web
Hi,
I would like to download all of the PDFs I have saved onto Mendeley to a network drive and wondered if there is a way to do this as a batch, or if I need to do it one by one?
I can't download/use Mendeley Desktop due to my organisation's IT policies (very annoying!!), so I need to download them through Mendeley Web.
Help will be very much appreciated!
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Mendeley web importer firefox connection failure
Hey,
I have tried several time to download firefox Web Importer,it starts, but after a while it stops and the error is the "the add-on could not be downloaded because of connection failure". would you please let me know how to fix it ?
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Chrome Extension of Mendeley Web Importer not working
Chrome web importer isn't working. I did chat with a Mendeley correspondent but couldn't come to a solution. Reinstalled chrome with new Mendeley extension.
It keep redirecting me to Elsevier login page, but after filing in the credentials its back to sigin page.
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Web login problems
I have some troubles with login to Elsevier Mendeley. Desktop version works well, but when I try to log in to web Mendeley with my account komelkov@gmail.com, it says "Incorrect password", meanwhile I know exactly, that I use correct password and I didn't change it. When I try to reset password, I receive error from Elsevier after transition to the link received in the password reset letter. How can I reach my web Mendeley account?
Thank you in advance
Andrey
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Unable to highlight on first page of arxiv articles
I cannot highlight text on first page of arxiv articles. Is there any way around it? (Not sure if this is a problem with other sources too.)
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Importer downloads broken pdfs
Why do pdfs gathered using the 'pdf if available' selection on the web importer always download as broken pdf that neither mendeley nor adobe can read?
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unsorted folder gone
I cannot find the folder 'unsorted'.
"Recently added" is the last folder on the general row, before my personal folders.
How can I retrieve the folder "unsorted"?
Now I have to go to "recently added" to see which ones I just added, so i can place them in their respective folders.
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Web importer
Web importer is not working on safari (version 11.0.2).
It doesn´t stop loading, so i can´t import references to mendeley.
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Unable to upload document on Mendeley Web
Hi,
Every time I upload a document onto Mendeley Web, it gives me an error message; i.e. There was an error processing your request. It has been logged (ID db6a591d9ecd36e3).
Is there a way to fix this?
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Web importer
Web importer is not working - when I try and sign in to add a citation to my library nothing happens.
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splash screen won't close
I'm unable to use my library on Mendeley Web. When I log in I get the introductory splash screen and there does not seem to be any way to close it. It blocks the rest of the window and entering a search term doesn't help, either. I'm using Windows 10.
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Mendeley stopped functioning suddenly
My mendeley deskstop suddenly stopped working and not able to install web importer.
Word plug is installed but not working for citations.
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Web importer not working
Web importer not working, when log in no response
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Web and desktop import not working. Non-specific (ie says, something went wrong) reason given on web
How do I find out and then fix import problems when trying to import files from Ovid? I've tried using RIS and endnote xml to export from Ovid. Export is successful but import is not. I am trying to import less than 200 references from Ovid. Neither web nor desktop import works. Desktop import doesn't give indication to what the problem is and Mendeley web import gives non-specific indication. Just says, "something went wrong". Anyone come across this and know what the problem is +/- how to fix this?
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text selection for highlighting does noe work correctly
In web version in an article, "selection lines" to highlight sometimes does not work.
I have tested in several browsers such as Firefox, Chrome and Microsoft edge but it seems it has no dependency on browser software and it is a Mendeley web problem.
any attention to this problem will be appreciated.
Regards
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Web importer Chrome extension opening off-screen/not working with IEEE
When I try to open the Chrome extension to import IEEE papers, the window opens mostly off-screen and cannot be moved. Problem hasn't occurred with other sites. Allowing cookies for mendeley.com did not fix the issue.
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