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Authorisation query

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I am editing a CSL file in the Mendeley CSL editor but when I try to save the file the editor tells me that authorisation is required. Changes are not saved.

Error 429 Activex Component Can’t Create Object

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The message "Error 429 Activex Component Can’t Create Object" appears when I try add a citation. I read some question posts, but the sugestions did not work in my case. Thanks!

upload problem

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¿what does this "upload progress error" mean? and ¿how can i fix it? - upload progress: 0 of 0. Error ID: Ng6CYlkVVUg thank you

View research catalogue entry for this paper

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Hi In Mendeley desktop, when clicking on a document, in the details tab, below the list of authors, there is an option to click :"View research catalogue entry for this paper" Following this link, takes one to the Mendeley catalogue entry for the document, importantly where the number of citations of the document is shown. This link is not present in Mendeley Web. I am I just missing it somewhere? Or is it not there? Ideally I would just like to see a column in both Mendeley Desktop or Mendeley Web libraries where number of citations is listed, but the next best would be able to go via a single click from Mendeley Web document, to the Mendeley catalogue for the document, so I can see the citation count Thank you Seth

Export to .bib

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Is it possible to export citations to .bib file for use in LaTex?

the save&sync buttom is gray, and i can't change the option.

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in my cp, the save&sync button is gray, i can't change the option, and all the pdf is sync to web by default!!! how can i change it???

Save to mendeley doesn't work

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Few days ago, 'save to mendeley' doesn't work. In detail, it showed the 'save' button when I pressed 'save to mendeley' before. But now, it doesn't show the 'save' button and keeps loading and loading. I don't know what I have to do.

I can't see on Mendeley Web some of the entries

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I can't see on Mendeley Web some of the entries/files I've uploaded through a group on Mendeley Desktop. I have 2584 entries on Mendeley desktop and 2550 on Mendeley web. Help, Please!

error loging mendeley web

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Hi, After I made the elsevier registration to sign in to mendeley account and I entered my e-mail ,pass word, family name, first name . When I signed in , an empty new account opened with an empty library asking me to upload documents Please help me

error loging mendeley web

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Hi, After I made the elsevier registration to sign in to mendeley account and I entered my e-mail ,pass word, family name, first name . When I signed in , an empty new account opened with an empty library asking me to upload documents even when i press the account icon on my mendeley desk top ,It opens this new account Please help me

Link to institutional OpenURL

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Where in Mendeley Web or Desktop that I can input and set up our Institutional OpenURL so that I can automatically download PDFs even I am out of institutional network? Thanks Jianlong

Restore

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Please how do I restore my web data to an earlier date? I made some changes which I want to undo.

Synchronize mendeley desktop with mendeley library

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Dear I have installed mendeley last year on my PC at home, and it worked fine. Now I want to have it working on my computer at work. I reinstalled Mendeley desktop here and I retrieved all the references I added before (but without PDF attachments). I reinstalled the webimporter (via Chrome) and the Word-importer. However, when I select new references via Pubmed, they appear to be saved on my Mendeley online library, but I cannot get them synchronized into the reference list on Mendeley Desktop. Could you help me out with this? Thanks in advance Kind regards Rachel Hellemans

Word plugin problem

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When trying to add a citation I get the message: 'ActiveX component can't create object ( 429) in MendeleyPlugin'

Web importer is not working

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Hi, I installed updated version of Mendeley Web importer in Chrome. However, I can't login inside the web importer. I can login to the web browser (chrome) and desktop. Please let me know if there is any problem. Thanks, Dib

feedback.mendeley.com not working

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Has the feedback section of mendeley been removed? I can no longer access feedback.mendeley.com. I would like to ask/vote for a new feature but cant find where to do this anymore?

web importer not working

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hi web importer not working can you help?

Error Mendeley

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I am getting the following error: This file already exists for this document - upload progress: 0 of 0. Error ID: 9KWPfFvGDL4 How to fix this?

web importer sign in

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In trying to import using google chrome web importer, it keeps asking me to sign in but doesn't actually give me a mechanism to sign in. I'm signed in online and tried changing the cookies setting, but it's still not working. Help! I'm new to Mendeley and this is very frustrating as a first experience...

How I can found my current storage limit

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How can I found my online storage limit status in account profile?
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