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Unexpected server response

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PDF.js v1.1.366 (build: 9e9df56) 信息:Unexpected server response (0) while retrieving PDF "https://mendeley-files.s3.amazonaws.com/bd/4c/bd4c28577088ceb50a55dd0d0f06abeda27a6802?response-content-disposition=attachment%3Bfilename%3D%222015%2DProspective%5Fderivation%5Fof%5Fa%5Fliving%5Forganoid%5Fbiobank%5Fof%5Fcolorectal%5Fcancer%5Fpatients%2Epdf%22&response-content-type=application%2Fpdf&AWSAccessKeyId=AKIAJJMW4LBJC25LLR4Q&Expires=1505313575&Signature=SgJ8pCYpNrnl4ZaXijo%2BO3a3DW4%3D".

PDF Import on IEEEXplore not working anymore

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The chrome extension stopped working on IEEEXplore website and it cannot detect (and import) the PDF files anymore!

how do i install mendeley web importer

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how do i install mendeley web importer

Highlights not working in column with figure or table.

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I am having the same problem described here: http://support.mendeley.com/customer/portal/questions/16380769-highlighting-feature-not-highlighting-what-i-need It has been a year and there is no indication that a solution was given so I am bring it back up. Browser: Firefox 52.3.0 (64-bit) OS: Redhat Enterprise Linux 7.2

bug report: automatic folder deletion

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I had a folder and yesterday created five subfolders and uploaded a bunch of files to those subfolders through the web interface, because I know the desktop interface is just buggy and doesn't work right, yet. I trusted the web interface to be stable. It seems it isn't, which is sad, to say the least. Anyways, 50 of the ~ 140 new files are still there, but only in `all documents` and the subfolders and the folder in question are nowhere to be found. Chronology in list form for your convenience: some time in the past: creation of empty folder 'Mo' yesterday: creation of subfolders 'su1', 'su2' ... to 'Mo' upload of pdfs to subfolders today: subfolders and 'Mo' and majority of newly uploaded files have vanished

Reference file in .ris format is not opening

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I have downloaded several references from the library catalogue in a .ris file, however when I try to upload it to Mendeley web, the page seems to read the file but none of the references contained in it appear in "All documents" or anywhere else in the screen. What can be the cause? Do I need to use the desktop version for this?

Web Importer

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I try to import a document by URL (https://www.mendeley.com/import/?url=https://idus.us.es/xmlui/handle/11441/16805), but article title is not recover propertly. In this case, web importer recovers the metadata "citation_journal_title" instead "citation_title" as article title

Plugin download error

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I cannot download the citation plugin. The plugin download page (https://www.mendeley.com/download) gives the error "Unrecognised path". Is there another download link or is this just a glitch in the site that needs to be fixed? Thanks!

chrome extension

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When I click the chrome extension it asks me to login. I click login, it loads and closes a page and nothing happens. Why?

MS Plugin

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After I have installed the Mendeley Desktop version 1.17.11 the MS Word plugin stop working and it shows this error object doesn't support this property or method (438) in Mendeley plugin

Google Scholar changed structure.

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Now Mendeley Web Importer shows just every second article from the list. What to do?

Safari Plugin

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The Safari Plug in does not seem to work anymore. After logging in the window goes black and nothing can be done. Any fixes for this? Thank you.

sync

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Hi, I cannot sync my desktop library with the online one. What should i DO? When I try to sync the following message appears: There was a problem connecting to mendeley.com to sync your library: Network access is disabled. Thank you

Researchgate blocking Mendeley plugin?

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When Researchgate sends an e-mail about a citation, the link goes to the citing article. If it's of interest, I want to add it to Mendeley library. But the Mendeley plug-in is mysteriously suddenly disabled. I don't see that with any other site. Is this intentional on the part of Researchgate?

problems with synchronising web library

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How shall I proceed having received the following error message during the synchronisation process: Error 500 Server Error HTTP ERROR 500 Problem accessing /files/. Reason: Server Error Powered by Jetty:// - upload progress: 0 of 0 ? With thanks for your help, Wojciech

syncing - problem uploading

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Can you explain the error message: Access to this resource is not allowed - upload progress: 0 of 0. Error ID: WHOztwLPZXQ

Two accounts with same email

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Hello, I have an account and the Mendeley desktop and plug in for Chrome. Today I tried using the plugin and it asked me to sign in, I thought it was just the usual sign in, but it asked first and last name and actually opened a new account. So now I have two accounts on the same email with the same password, I am not clear on how this can happen. My main problem is that now every reference I same from the Chrome plug-in does not sync with my desktop. I thought about deleting the desktop app but I don't want to loose all the files I already have there. I will appreciate your help with resolving this problem. The best thing for me will be to delete this new account. Thanks, Inbar

PDF file of the paper is not downloading

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My mendeley account is not downloading pdf files now? It is copying the reference only. I do have the institutional login. I want the papers to be downloaded for further reading later on. Please help me to retrieve the pdf files.

MS word plugin is not working

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MS word plugin is not working I have unistalled, and installed. How do I get it working again?

Problems on exporting xml format

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Hello, I'm having problems on exporting my references on XML format in the web application. The file seems corrupt and doesn't open on my macbook or windows. Someone have any idea how to fix this?
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