Dear sirs,
I am using Microsoft Edge for Windows 10, and I cannot drag the Web Importer button to the favourites bar.
It is a matter of compatibility?
Thank you for your help
Vicent Hernandez
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Web importer
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undo action
I accidentaly removed an entire note of a book in mendeley web. Is it possible to restore it?
many thanks
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Unable to delete an entry in the web account [Blocks synchronization, Blocks backup restore]
I had a problem with the synchronization of my desktop client. In case that the issue was with my local database, I performed the following steps:
1. I created a backup
2. I used "Reset Mendeley Desktop"
3. I tried to re-import the backup
The backup successfully cleared most of the existing library, but then failed before adding the new entries:
"There was an error clearing your existing online library
Problem Details
Document not found"
I logged into the web account and found out, that there was one entry which was not deleted by the backup procedure. But I also cannot delete this entry manually. If I delete it via the web interface, the error message "Document not found" appears.
So at the moment my old database is almost cleared and I have no option to restore the backup. Is there anything I can do?
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Wrong encoding of bib-entries in Russian after import to Mendeley from datacite.org (using DOI)
There is a problem of bib-entries encoding after import any entry in Russian to Mendeley from datacite.org
All russian letters of the imported bib-entries are depicted as "�".
The problem seems to be applicable to any paper at datacite.org,
i.e. import of entries (papers, books etc) in Russian to Mendeley using DOI is impossible.
For example, the result of the import from
https://search.datacite.org/works/10.18720/SPBPU/2/ik17-1
is following
https://www.mendeley.com/import/doi?doi=10.18720/SPBPU/2/IK17-1
Please, make it possible to import entries (papers, books etc) in Russian to Mendeley using DOI.
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Access to this document is not allowed
I imported a bib file through the web interface. When visiting https://www.mendeley.com/library/ I see the entry but when I try to select it I get the message "Access to this document is not allowed".
When synching to desktop version (Windows) I cannot delete the entry.
By the way when I look at the web source code it says the entry has data-id="c4627a90-b685-3d50-95e7-7440b3952ce6". Maybe this could help for the debugging.
Thanks,
Steven
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"Export to MS Word" icon
Dear Administor of Mendeley,
I find the new icon "Export to MS Word" in the Mendeley library(Web version).
But when I click "Export to MS Word" to download the xml file, I don't know how to import citation into my document in MS Word.
Please help me, Thank you :)
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Access to this document is not allowed
I receive this error message when I try access or delete a specific reference from my web libraries "Access to this document is not allowed"
Many thanks
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Mendeley Web Importer
I am using the Web Importer extension for Internet Explorer, and I am having trouble signing in. When using 'Save to Mendeley' the sidebar tells me to sign in, and opens a new tab. I can sign in successfully, which then brings up 'You can now close this tab and return to the importer', yet when I return to the article, the sidebar is still telling me to sign in. How do I get around this?
I should point out I can't use the web importer on a different browser as I am in work and there are restrictions on what extensions we can use.
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Unable to save to library
I keep getting error messages when I try to use the bookmarklet to save references to my library. I am logged in, and this worked a few weeks ago. I use Internet Explorer and Windows 10.
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My notes disappear when I mouse click into where I am typing
Is this a bug or a feature?
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Documents not appearing in Mendeley
Hi there,
I have synched all my files but I have many folders in Mendeley Desktop that have files in them but are not appearing on Mendeley Web.
Example: Kok, G., & Mesters, I. (2011). Getting inside the black box of health promotion programmes using intervention Mapping. Chronic Illness, 7(3), 176–80. https://doi.org/10.1177/1742395311403013
in my folder "Developing Interventions"
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Web importer not picking up the right data
I'm having trouble with Mendeley not picking up the right (meta)data from webpages. At least not in the way I would expect. For instance, I wanted to add an article from the lrb: https://www.lrb.co.uk/v16/n24/frank-kermode/strange-sublime-uncanny-anxious . This page has a button for generating citation data (top right), and hence I would expect that data to be straightforward to Mendeley to discover and extract. But all I get is the title as the London Review of Books, the year as 1979, etc. - all about the lrb, and not the article I want to add. This is happening a lot it seems - where Zotero consistently would pick up the right data.
Can anyone tell me what I'm doing wrong or whether this is a problem with Mendeley?
Thank you!
Elin
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search for keyword across documents
Is there a functionality that allows me to search for a particular keyword/key phrase in all documents within a folder? For example, if I have 30 documents in "biology" folder and I want to search which documents contain the word "gene", how should I do that without opening each document one by one and do the search on each of the document, which is very time-consuming? Thanks!
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Fictional profiles
I have some followers which seems to be fictional, possibly fraud. Is there any change to remove these guys from my followers? It does not look very professional, especially during training session (I am certified Mendeley librarian).
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How I export bibtex
Hi All,
I need export the bibtex from my library, but
on web I only export in MS format. How I export in
bibtex format using a web version of Mendeley?
I'm not use a OS supported by Mendeley Desktop
it's was a better choice to me, but I using the
FreeBSD OS. If you port the Mendeley Desktop
to FreeBSD, it's will be good!
TIA
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Cannot access private group from email link
Hi, I had an invite to join a private group to do some research with my colleagues, but I cannot get the link to work. Instead of joining the private group, I am redirected to the main "Groups" page in Mendeley. How can I join this group?
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Web Improter
Mendeley Web Importer stopped to work in Firefox (53.0.2). Web Importer window opens but stay grey and nothing happens. I reinstalled extension but it did't help.
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Send by e-mail
When i select the articles and choose "send by e-mail", mendeley always says that there is a problem and doesn't give me the premission to do that. What can i do?
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How do I activate the web importer in Mendeley desktop
I have installed and am using Mendeley Desktop (1.17.9). How do I activate the web importer? All searches point me to a download link, but I already have it.
RC
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sync error & problem loading documents into group
Hello
I have 2 problems
1) there is a problem syncing my library. I get the following message:
Document id aff707c7-6cad-3c4f-bbe9-c4d715378d37 appears in neither the documents table nor the document-deletions table.. Error ID: SOhwzsAiZ2I
2) I cannot load documents into my group.
They show up on my application on my desktop but not on the Web.
Are these two issues related?
Thanks for any help!
Lisa
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