The web importer extension pops up but never does not create an entry. The sidebox shows the three dots that indicate work in progress but never finishes the work.
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Web importer does not work
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Import possible
Dear Mendeley team,
yesterday I worked at first sucessful with Mendeley and since then I cannot import any files into the database anymore.
Do you have any idea what might be the reason?
Thanks and best regards
Christian Huck
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Personal web space
Please, can you tell me how can I eliminate my documents from my Personal Web Space? This in order to gain space.
Thank you
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Web Syncing
Having the following issue: "Get documents for folder 22228ce5-d530-42f3-8705-c6d998c13798 is failing with the error code 500."
Please help. Is this a problem on my end or on the website's end?
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ERROR 500: Library not loading, cannot add new citations
My library is constantly on a loop of "loading documents", and no documents ever show up. For that reason too I assume, I can't save new citations using the Mendeley plug-in. I am heavily reliant on Mendeley as a citation store/bibliography and would very much appreciate any help in resolving this problem ASAP.
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"Sorry, we couldn't save this item in your library"
Trying to use the Chrome Plug-in but keeps showing this error message, and won't let me load up files on the web version, or sync with the desktop. No other explanation, please help!
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Web importer is not working
The Web importer on Google Chrome is not working. Once clicking the bookmark button, the importer seems to attempt to load indefinitely. Please let me know if you are able to remedy this issue. Thanks.
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Unable to import article information
I am Unable to import from any data base using Mendeley and chrome browser
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save to mendeley
Hi,
I am having problems of saving documents from pubmed to mendeley.
Everytime I try to import by pressing the save to mendeley tab, the tab requires me to sign in although I have logged in to the mendeley account and the settings are kept on the PC.
It would be great to know how I can keep being logged on and not have to sign in every time I want to import a document.
Thank you!
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error in syncronization
When i m trying to sync i get the error message....
Sorry, there was a problem syncing your library: File name [Untitled Document] has no extension - upload progress: 0 of 0. Error ID: 23S2qvR3qzE
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Mendeley's services had a problem while syncing your library.
Hello.
Help me, pleace.
Mendeley's services had a problem while syncing your library.
Problem Details
There was an error processing your request. It has been logged (ID ddd03f0a5f020b68).. Error ID: UqOITinGOXY
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Mendeley web failing to add items to my library
Hi there,
I've been searching for new articles on my research topics in Mendeley web. But when I try to save the reference to my library, I get the response 'Failed'. Please help!
Thanks,
Gemma
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I am not able to log into my account
Hello,
I am not able to log into my account (Mendeley Web)! would you please advise?
Thank you
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Web Importer requires log-in for every paper
Why do we have to log-in in our account everytime we import a citation via the web importer (e.g. from PubMed)? Enabeling cookies (http://support.mendeley.com/customer/en/portal/articles/1169236-enable-cookies-to-allow-login-for-the-web-importer) did not solve the problem.
Repeated log-in has not been the necessary some months ago.
Up-dates have been installed.
Thank you in advance!
F.Z.
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400 bad request
I'm getting an error of "400 bad request" when I try to save a Pub Med publication to my web based Mendeley account. Please help.
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prooblem in downloading firefox Mendeley Web Importer
Dear Sir/madam
I have tried several time to download firefox Web Importer,it starts, but after a while it stops and the error is the "the add-on could not be downloaded because of connection failure". would you please let me know how to fix it ?
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Apple Safari version 10.0.3 not displaying Mendeley PDFs
Contrary to Firefox, Safari on my Mac OSX 10.11 (El Capitan) computer does not display the PDF files I have stored in my Mendely Library. Both browsers are set to use system proxy settings. Changing from auto proxy discovery to manual proxy settings did not solve the issue.
Thanks for any useful suggestion on how to fix this.
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Can't clear my library
I do not find a clear all button. I want to clear my library to upload a more organized version of my content. However, it seems I can delete only 50 at a time.
Kindly give me a way around this,
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Mendeley importer
Dear Mendeley,
I would like to ask for my mendeley importer which can't import data from (web browser) crome today, even though it still worked yesterday.The notification is "Sorry, we couldn't save this item to your library".
Has it been full memory?? Or anything happened??
Regards
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There was an error processing your request. It has been logged (ID 716665d9546e9e91).. Error ID: 12i
Dear Support,
mendeley can not sync my library, would you please help me to solve this problem?
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