Quantcast
Channel: support.mendeley.com :: Mendeley Web
Viewing all 1736 articles
Browse latest View live

librarys

$
0
0
Why can´t I see the "unsorted" map in the Web version?

restoring database of Mendeley Web

$
0
0
When I was trying Mendeley Desktop to a new PC, I made mistakes and destroyed the database of Mendeley Web. It is hard to restore the database manually. I have another PC, in which the database is preserved. Can I restore the database of Mendeley Web from a local PC?

uploading

$
0
0
"No service found for your request" What shall I do?

How are papers assigned to subjects?

$
0
0
On what basis are papers/references assigned to subject areas? Is this still based on the author's subject classification? If not, what has changed? thanks Sandra

tags search not working

$
0
0
Hello! I'm having the same problem as http://support.mendeley.com/customer/portal/questions/327097-tags but in the web interface. Every tag search tells me there are no documents. eg: https://www.mendeley.com/groups/3426251/eol-papers/papers/added/0/tag/cites-eol/ Any ideas? Thanks! Jen

Wrong reference linking - can you fix?

$
0
0
Hi. I just created a group and one of the papers is linking incorrectly to another paper with a similar title. The paper with the problem is as follows. The compound energy formulism: applications (by K. Fisk and M. Selleby). Here is the correct information on Science Direct (http://www.sciencedirect.com/science/article/pii/S0925838800014821) It is linking to another article in the Mendeley catalgue as indicated below https://www.mendeley.com/catalog/compound-energy-formalism/ My own Desktop catalogue is correct, but it will not synch to the web. Can you help fix this? Thanks in advance. Amanda

I can't see comments and text highlighting in Mendeley web

$
0
0
I'm migrating my desktop mendeley from a mac to PC and when I check Mendeley web my files are there with notes but there is no text highlighting or comments. i have checked several papers. I have to return the mac tomorrow so this is urgent, thanks!

A file attached to a document entitled "XXXX" is larger than the maximum file size of 50MB and has a

$
0
0
Hello, I am a new user. I have been uploading my files on Mendeley and when I tried to sync I received the following merror message for one of my files: A file attached to a document entitled "XXXX" is larger than the maximum file size of 50MB and has not been synced... what can I do? Thanks

Docs on my desktop don't appear on the web

$
0
0
Documents that I have saved on the desktop version of Mendeley are not appearing on the web version. How can I rectify this? I have tried synching.

Embeding my Mendeley profile in another website

$
0
0
It's indicated that Mendeley provides profile badges for embeding in other websites in https://www.mendeley.com/how-we-help/, however I can't find how to get the code for the badge, how do I do this or what is the correct code assuming %name% is my profile name?

No readers no paper ?

$
0
0
Please could you explain to me why when the number of readers is not mention on the profil page, there's no link to see the complete reference ? Thank you for your answer. Laurent

Change Default Import Folder on Mendeley Web Importer

$
0
0
Hello, Im using the chrome web importer to save docs into Mendeley desktop. Just wondering if there is any way to change the default "add to" on the web importer from "all documents" to a folder of choice. I find I am constantly forgetting to change the drop-down menu and forgetting to add articles under the correct folder and have to go back into mendeley desktop and correct. Thanks!

Tags in groups

$
0
0
Tags do not work for groups on the web version. Is there an easy workaround for this? For example, is there some way I can use the tags to automatically create a folder of the same name which will show up online?

save to Mendeley bookmark does not appear

$
0
0
save to Mendeley bookmark does not appear? what should i do?, i use google-chrome

comments and edits

$
0
0
Is there a specific reason Mendeley has ignored the functionality of the web interface? Is there any plan to update the pdf editing functionality... or will it remain simply a reading window? thanks

pagina de inicio

$
0
0
Cuando inicio la web me sigue saliendo la página para que instale la aplicación desktop. Sin embargo, ya la tengo instalada. ¿Existe alguna manera de que no aparezca esta pestaña de inicio? Muchas gracias

Transfering the files

$
0
0
Dear Sir/Madam Please can you send me the procedures for downloading the files and adding the to Mendeley Desk top

import bookmarks to Mendeley

$
0
0
Dear Mendeley, Is there a way to import bookmarks created under internet browsers, such as Chrome or Firefox, into Mendeley? Regards, Spenser Kao

change the e-mail address

$
0
0
Hello I need to change the e-mail address associated with my Mendeley account because this address will soon be no more active. I have read the support : "How can I change the e-mail address associated with my Mendeley account?" but following this, I can only change my password, not the email. Could you precise me how to change the email ? Best regards Jerome Rey

BUG Fetching metadata

$
0
0
Hi, I noticed the following. If I import a PDF of a paper using the "Save to Mendeley" bookmark in Safari, Mendeley cannot retrieve any metadata, whereas if I open the same link on Safari on the iPad and then I choose "Mendeley" from the "Open in..." menu, the metadata are fetched correctly as well as the PDF. As an example, I used this link: http://adsabs.harvard.edu/abs/2015MNRAS.449.1118T Could you fix this? Many thanks Marco
Viewing all 1736 articles
Browse latest View live


<script src="https://jsc.adskeeper.com/r/s/rssing.com.1596347.js" async> </script>