Hello,
My anme is maria do Rosário and I'am a university librarian in Lisbon, Portugal.
I teach students on how to work with Mendeley
A user of ours as a Mendeley account and Mendeley desktop installed, since the beginning of the year.
She uses 2 different browsers in her computer, one of which is connected by proxy to the school network - Firefox.
She uses Google Chrome browser for her daily work.
She installed the "import to Mendeley" botton in both browsers and the problems began.
Now, at home as well in the faculty, she's not able to use the "import to mendeley" botton to retrieve articles from the databases and recently she's not able to go to her mendeley account online, because she receives the message: "Secure Connection Failed"
Wether with or without the proxy configuration of the computer she receives this message when she tries to open her mendeley desktop:
"There was a problem connecting to mendeley.com to sync your library - Problem Details - Unable to send HTTP request to /profiles/me/ (0)"
We tried connecting and disconnecting the proxy, updating the computer and Mendeley.
The only thing different about this student is that she's using a chrome extension to block unwanted advertising: AdBlock
Do you have any suggestion for us on how to solve this?
Thank you
MR
↧
Problems connecting to Mendeley
↧
New profile : publication list integration in my website don't works !
Librarian, I had copied this code on my laboratory website (with superior and inferior sign but I can't paste it here).
iframe src="http://www.mendeley.com/profiles/article-quinze/widget/32/2846961666/4d4e09d59132ed939a23ec22ac51baf691f2be83/" frameborder="0" allowTransparency="true" style="width:575px;height:1580px;"/iframe
Now I get the complete profil in my page, (with followers, readers,...) Could I parametrize this new integration ? thank you for your answer.
↧
↧
sync problem
i cannot sync my library. Error ID WwJ4AORiFyY. Pls help
↧
Sync
Me problem:
There was an error processing your request. It has been logged (ID c215e825576d187c).. Error ID: 6oPVjFqJZ8s
↧
Tag suggestion in Save to Mendeley button
When we add a new item to the library with the "Save to Mendeley" button, we can directly add the item to a specific folder. That's good.
What is missing is tags should be offered as I start to type tags. This would be much appreciated.
↧
↧
Web importer does not open
Hi there!
I am having problems downloading bibliography information from articles on the internet. I already reinstalled the Web Importer, but clicking on my toolbar does not trigger any response, the save window does not open. I can 'open it in new tab' but then a blank page opens so there is no information to save. My computer is a Macbook OS.X 10.9.5.
↧
Mendeley Importer needs access to www.mendeley.com cookies Learn how to enable cookies
Hi My iMac had a malattack last night and apple helped me fix it on line - since then I cannot bookmark on Mendely and the site doesn't show how to do it in Safari - are you able to help me please?
thanks
↧
Disappearing pdf files, synchronization errors
Why do pdf files attached to certain citations in my web library disappear? This has happened to me repeatedly. Today, 33 of the pdf files out of the most recent 150 citations disappeared. I stopped counting after that. Also, my desktop version attempts to upload the same seven references each time I start the program. Nothing has changed for these references, but it appears that desktop has flagged them for upload--and I get an error message stating that there was a problem with syncing my library: this file already exists for this document, followed by an error ID which is different each time.
As I attempted to post this question, I received a listing of three messages that might answer my question--of the 3, 2 of them had a request for a log file, but there was no resolution or explanation.
↧
new web version of mendeley
Hi - is there a problem with mendeley web. I'm getting a very different screen, and extremely limited tasks available.
↧
↧
iPad synch and search - two questions
I keep getting the message "synch completed with errors" on my iPad. In addition, search functionality on the iPad is not really working for recently added papers. For example: on my windows laptop I can search for and find a paper. On my iPad I cannot use the same search term to find the same paper. To work around, I sort the papers on my iPad by author - and there it is! (but if I search for the author on the iPad it is not found). Can you help?
↧
annotate PDF in Mendeley Web?
I am unable to use Mendeley Desktop due to restrictions at work on downloading applications. Is there any way to annotate PDFs using Mendeley Web? I downloaded the iOS app for my iPhone and can do it there but would really like the option to do this on my desktop through my Chrome browser. If not, are there any recommendations on how I can still use Mendeley and do annotation of the PDFs? Thank you for your help!
↧
Exporting from worldcat
I'm trying to export records from Worldcat to Mendeley. I have the 'save to mendeley' on my browser and I have both the desktop and the web-based version. I select a record in worldcat (the latest version) and save it to Mendeley but get an error message. But, am I missing something. There was a note on importing from Worldcat on the Mendeley blog in 2009 but there were no accompanying directions. It is probably also quite dated.
Thank you
david nelson
MTSU
david.nelson@mtsu.edu
↧
cannot change password
Hello -
My save to Mendeley button mysteriously logged out on my Chrome browser in Ubuntu 14.04. I went to log in, but couldn't remember the password, so I asked for an email to reset. However, this has left me in a vicious cycle where, although it told me that I changed the password the first time, I was denied login. I've tried changing it again, to no avail. There is an error regarding timeout connection to the pool related to apache, which I have tried to google, but to no avail.
Somehow, I am still logged in on my windows computer, but I cannot change the password from the /account/personal tab because I don't know what the current password is anymore.
I don't want to log out, because I don't trust that I'll get back in. What do I do?
Thanks.
↧
↧
Blank pages in PDF
I just uploaded a pdf and only a few pages appear normally, others are blank.
I first thought I didn't download it correctly but the pdf is totally normal when I open it with Preview or Chrome.
Does anyone know what the problem is?
(So far it's the only problematic file but I haven't checked them all yet)
Thank you,
Nadia
↧
Sync pdf attachements betwen computers secretely
Hello!
I am trying to work with different computers indifferent locations. Seems to work fine in the future, but in the new version the button who hide my attachements to the public is missing. I this upload to the web and after sync to all the computers is the only way of syncing pdf papers. But I dont want my work to go publically.
Thanks!
↧
Export/Save to Mendeley From Sciencedirect
My university subscribes to Sciencedirect. Can I automatically export both the full-text PDF and the citation to Mendeley from Sciencedirect? Thank you
↧
Bad PMID in library entry
https://www.mendeley.com/catalog/examplebased-superresolution/?utm_source=desktop&utm_medium=1.14-dev4&utm_campaign=open_catalog&userDocumentId=%7B77062ed0-e939-4c7a-b1aa-4634df293525%7D
"Example-based super-resolution"
PubMed entry leads to a different article.
↧
↧
open-url-resolvers
Hello, guys.
My name is Andrey and I'm currently a phD candidate at Harbin Institute of Technology (PRC).
How can I use this wonderfull function from here - open-url-resolvers?
Hope you can give me some tips on solving this problem, it might contribute to a lot of forigners here
↧
Adding Notes
Why do some of my entries on Mendeley Web have the option of notes while others do not? How do I add a note to one of my entries?
↧
removing the field (n.d.)
I'm trying to trick Mendeley into just letting me write text in as a citation. I have been able to use a citation type that I will not normally use like television braodcast and edit the citation online so that I get normal text when entered into the title field. However, it wants me to add a year. I don't want to enter anything in the year field and it shows up as (n.d.). What do I need to delete on the Visual CSL Editor to tell it that for television broadcasts it's ok to not have a year?
↧